Sulis Learning is the trading name of Sulis Learning Ltd which for the remainder of the Privacy Policy will be referred to as SL, a company registered in England and Wales (company number:12514829. Our registered office address is: Selwood, Birchill Lane, Feltham, Frome, Somerset, BA11 5ND. We can be contacted by email at: info@sulislearning.co.uk

Please read the following Privacy Policy carefully and make sure you understand the Policy before purchasing an SL online course or using the service.

When you use our website to browse our online courses and the information we make available, or purchase one of our online courses and use the course materials, a number of cookies are used by us and third parties. These cookies collect your personal data which helps to improve your user experience when visiting our website. Cookies are small pieces of data, stored on your electronic device (computer, tablet, mobile phone). Some cookies allow us to collect information about how people use our site. Other cookies are necessary for our website to function. These latter cookies do not require your consent to be put on your electronic device.

Some other information we collect.

When you:-

1. Make an enquiry you send us your email address, name and personal information.
2. Request us to call you, you send us your name, telephone number and email address.
3. Purchase a course from our website, we ask for your name, home address, email, credit card information*, IP address (the address of your computer on the internet).
4. Sign up to our newsletter, we ask for your name and email address**.

*We do not retain your credit card details on our website. They are held by a third party payment processor and held within their secure systems.

** You can withdraw your consent at any time by using our opt out link on the newsletter.

We use cookies to ensure we give you the best experience possible on our website. If you continue to use this site, we will assume that you are happy with it.

We never share your personal information with third parties for marketing purposes.

We may contact you by email (our main means of communication with you) or phone with regards to information requested by you on our website. Now and then SL may email you with upcoming online educational events, webinars and information regarding our new online GCSE, IGCSE and A level courses.

SL is not responsible or liable for the content and the activities of the third party sites that you visit by the hyperlinks on our website. It is recommended that you read the Privacy and/or Cookie Policies of these third party websites.

The security of your personal information is important to us. SL will do it’s best to protect and safely store your personal information in our systems. In the world we live in, data protection can never be 100% secure. SL cannot be held liable for any breach of this data by third parties. We will notify you of any such breach.

Changes to our Privacy Policy

We may update our Privacy Policy from time to time without prior notice. We recommend that you review our Privacy Policy now and then. Your continued use of our website and online courses will be taken as an acknowledgment and acceptance of these changes to our Privacy Policy.

Your data protection rights – your rights over your personal information

By law, you can ask us what information we hold about you, and you can ask us to correct if it is inaccurate. If you have given us your consent to process your personal data, you may withdraw that consent at any time.

If we are processing your personal data for reasons of consent, or to fulfil a contract, you can ask us to give you a copy of the information in a machine readable format so that you can transfer it to another provider, or you can request that your data be erased.

You have the right to ask us to stop using your information for a period of time if you believe we are not doing so lawfully.

In some circumstances you can ask us not to reach decisions affecting you using automated processing or profiling.

Please be advised that any objecting to our processing of your personal information may result in SL not being able to provide a service to you.

To submit a request regarding your personal data, please email us at info@sulislearning.co.uk.

Your right to complain

If you have a complaint about our use of your information, we would prefer you to contact us directly in the first instance, so that we can address your concerns. However, you can also the Information Commissioner’s Office via their website at www.ico.org.uk/concerns. You could also write to them at:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Disclosure of data

If SL is involved in a merger or a sale, your personal data may be transferred. You will be given prior notice before your personal information is transferred and is then subjected to a different Privacy Policy.

SL may disclose your personal information in good faith:

1. When complying with a legal obligation.
2. To protect and defend rights and property of SL Ltd.
3. To prevent or investigate possible illegal activity in connection with the server.